Our specialised travel plans allow you to take in the best of Queenstown without the heavy lifting of planning the entire trip. At Concierge Queenstown, we won’t rest until we’ve planned you the ultimate Queenstown experience.

Hear what our happy customers have to say about our services.

“Steve was such an asset to our Queenstown trip!”

He was very accommodating and flexible with our initial meeting, and really took the time to get to know our family and group in order to recommend the best activities to book during our stay.  He helped coordinate tours, dinner reservations and even a babysitter so we could enjoy a child-free evening out on the town!  If you’re looking for a stress-free holiday, definitely enlist Steve and his team to help you plan your your visit.  Thank you Steve!”

– Natalie and Ben Taber

“Steve took the hassle out of our last minute trip!”

“We had to change our plans last minute due the Cyclone that hit Queensland & remembered we had met Steve on a previous holiday to Queenstown.

We contacted Steve to help us arrange a last minute trip to Queenstown and he got right onto organising everything for us, Car Hire , accomodation, Restaurants and activities. Steve met us at our accommodation on our arrival and went through our whole program.

Fantastic suggestions for activities and eating out. Steve took all the hassle out of our last minute trip.

Could not recommend him highly enough for anyone travelling to Queenstown “

– Marc

“Steve made our life easier”

“Concierge Queenstown made our life easier as first comers to New Zealand. Steve Hanrahan was extremely valuable in planing our trip around the south Island and constantly kept track that all runs smooth. He was extremely patience with our ever changing plans and choosing and booking Queenstown attractions through him was hassle free.”

– Gil (Tel Aviv, Israel)

“Personal service you won’t find anywhere else”

My wife and I spent the first half of our honeymoon in Queenstown and we were lucky enough to have met Steve on a tour.

We booked several more of our events with Steve during the week. Steve was able to book us at the best restaurants during our week and also booked a fantastic wine tour of several of the vineyards outside of town. He was able to recommend the best local bars to go hang out at, the best sightseeing spots.

He really took a lot of the stress off of us as our holiday became that much easier.

If I had it to do all over again, I would have contacted Steve before we ever left for our trip, as we could have filled the entire week with the many activities in Queenstown. Steve makes a great concierge because he was once a tourist of the area himself and he still remembers what it feels like to first visit Queenstown.

My wife and I would highly recommend Steve over using a hotel concierge because he’s much more experienced, he pays close attention to detail, and he delivers a personal service you won’t find anywhere else. I never felt like interacting with Steve was business, rather my wife and I would consider Steve a friend. Thanks Steve for making our trip one we will never forget.

– Garrett and Hayley Ross

“We instantly hit it off”

Steve took my wife, 3 year old toddler and I for a Lord of the Rings tour in Glenorchy. We instantly hit it off with him. He came across as personable, hospitable, toddler friendly (his kids are similar age), and adaptive to our needs. Over the day, he narrated lots and lots of stories well beyond the scope of the LoTR movies.

Over the next week or so, we booked several activities with him. All it took was a phone call and he was available and responsive. We had spent a few hours at the iSite and were still feeling cluttered and confused. Instead, with Steve, we could just talk about our situation and what we were looking for, and he was able to manage our time and recommend things that made sense.

Given everything one can do in Queenstown these days, personalizing the activities and then booking them within the schedule is a really challenging task, what with the changing weather too. He is patient, persistent, responsive and always there. Never pushy and always there.

Would recommend Steve to all of my friends visiting Queenstown. You just have to show up. He will do everything else. From the comfort of your hotel/apartment.

– Kashyap Deorah and Shruti Mahajan